Where requests go
Website forms, messaging apps and email are the common routes. Some clinics have overseas coordinators; others answer through general reception. Reply times vary from hours to more than a week.
VIA SEOUL · Visit guide
Booking a Seoul consultation from another country.
Requesting an appointment at a Korean clinic from overseas is rarely difficult, but it is often unclear: which channel to use, what to send, and when a reply actually means the appointment exists. This guide sets out the practical steps.
How clinics take requests
The channels, and what they ask for.
What clinics usually ask
Your goal in plain words, sometimes photos, your available dates and how you prefer to be contacted. Some also ask whether you are exploring or already decided on a treatment.
What a reply may mean
A first reply is often a question, not a booking. Availability, a proposed time and a confirmed appointment are three different stages. Keep them separate in your notes.
Have this ready
A request that gets a useful answer.
Clinics answer faster and more precisely when the request is complete. You do not need to name a procedure; you do need to be clear about what you want to discuss.
- Your concern or goal, described in one or two sentences.
- Your travel window and how flexible it is.
- Whether you want a consultation only, or are considering treatment during the same visit.
- The name on your passport, for the booking.
- One reliable contact channel you check daily.
- Any question that would change your decision, such as language support or a consultation charge.
Confirmed means
What to have in writing before you travel.
The appointment
- Date, time and the clinic's address.
- The clinician you will see, if the clinic names one.
- Whether language support is provided by the clinic.
The terms
- Any consultation charge and how it is paid.
- Deposit, change and cancellation rules.
- What to bring or send in advance.
What stays provisional
A requested time is provisional until the clinic accepts it. If you are coordinating more than one clinic, keep a note of which appointments are confirmed and which are still requests.
Useful answers
Questions before you contact us.
Do I need to decide on a procedure before booking?
No. Most clinics accept a consultation request based on your concern or goal. The clinician determines which options may be appropriate; the consultation is where that conversation happens.
Can you take over a booking I already started?
Yes. Share the thread or emails with us. We identify what is confirmed, what is provisional and what the clinic still needs, then continue the coordination from there.
Do Korean clinics charge for consultations?
Some do and some do not, and the amount varies. We ask each clinic to confirm any consultation charge and how it is paid before you accept an appointment.
How far in advance should I request an appointment?
It depends on the clinic and the season. We request availability as soon as your travel window is known and tell you which dates the clinic can offer.
What if a clinic does not reply?
We follow up through the clinic's other channels and, if there is still no answer, tell you plainly so you can decide whether to wait or to consult elsewhere. We do not present a silent clinic as a booked one.
Start with what you know
A clearer plan starts here.
You can begin with a concern, a few clinic names or appointments already booked. Share only what you know now.
Prefer a form? Leave a name and one reply contact. Clinic names, dates and other trip details can wait.
Your starting point
Exploring to booked
Coordination cost
Confirmed per case
Treatment payment
Direct to the clinic